Our data recovery experts have been in the disaster recovery industry for more than a decade. We apply state-of-the-art data recovery technologies that offer the most effective and affordable services to our customers. We continuously invest in the latest and greatest data retrieval tools and engage in ongoing training. We pride ourselves in our “No Data, No Charge” policy. 

We provide the following data recovery services starting as low as $150 per case: 

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• Data Recovery, Loss or Deleted Data Recovery, Disaster Recovery 

• Formatted / Reformatted Data Recovery

• File Retrieval, Corrupted Data Recovery

• Fire or Water Damage Data Recovery
  
  
    

• RAID Data Recovery      Exchange Data Recovery     E-mail Recovery  

• Server Hard Drive Data Recovery (RAID, Spanned Volume, Striping, Mirroring) 
  
  
    

• PC Hard Drive Data Recovery (IDE/SATA/SSD/SCSI)     Laptop Data Recovery      Mac Data Recovery 
  
  
    

• USB,  Flash Memory, Memory Stick, SD Card (Sandisk, Camera Memory Card / Chip), Secure Digital Flash Card, Compact Flash, Picture Recovery, CD, DVD, Apple iPhone, Samsung Galaxy,  LG Android,     BlackBerry, Smartphone Data Recovery.
  
  
    

• Complete Hard Drive Refabrication

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The Immediate Steps

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Data loss can be a serious crisis, but it doesn't have to be the end of the world. When you experience data loss, do not panic. Follow steps 1-2-3 in order below:

1. Properly turn off all devices connected to the computer

2. Properly turn off the computer.

3. Contact professional data recovery experts to help you retrieve data.

Do not open up the hard drive and/or try to recover data yourself unless you have prior professional training! Any attempts without data retrieval technical expertise and professional data recovery tools could potentially cause more serious damage to the hard drive and data, and might result in irreversible damage. 

It's important to know that, when the hard drive is having a physical problem, the longer you allow the hard drive to run, the more you risk serious damage to your data. Any attempts on data recovery without professional tools and knowledge can result in further damage to the data. 

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Data Recovery Process

 

 

1. First Step

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When you experience data loss in your media, please

• Unless you have the expertise in data Recovery, DO NOT attempt to experiment your own data recovery. Doing so may possibly render your data irretrievable and exacerbate the media's condition.

• Allow us to help you. Consult our data recovery experts. We will provide you a free evaluation on your media, and a viable and cost-effective solution upon completion of the evaluation process.

• Please send your media device to our shop at 1819 J Street, Sacramento, CA 95811 during our normal business hours. No appointment is necessary.

 

2. Evaluation of Your Media

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The time the evaluation process takes depends on the physical condition of the media. It could take anywhere between 1 to 3 business days for laptops and PCs and up to 5 business days for a Mac. After the evaluation is completed, data-recovery experts will contact you with a price quote and a data retrieval plan. Since every data recovery case is different, there is no one way to retrieve data.

 

 

 

3. Getting Data Recovery Process Updates

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We will post data recovery status online. Your data recovery progress and our engineers' notes can be viewed as they're updated by visiting our status page at www.nodata-nocharge.com/DataRecoverystatus.aspx. Once there, just type in your data recovery service order number and your customer ID.

 

 

 

4. Returning Your Data

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We offer various delivery methods to send your data back to you.

• Most often customers have the recovered data transferred onto a new hard drive. If you purchase a new hard drive at any place other than Konicom be sure that the hard drive is in good working condition, as we will not be responsible for any data loss on the new hard drive after you have left our premises.

• If your data is time-sensitive or you are not able to pick up the data at our location, your recovered data can be downloaded via the Internet through our secured FTP channel. Please talk to our staff if you need this service.

 

5. Future Data Loss Prevention

 

For individuals and small businesses we offer Automatic Secure Online (Remote) Data Backup Services as a preventative solution. Our online data backup services allow you to forget about losing data again and all of the expenses associated with data recovery. With Powerhouse Systems secure online backup, your data is automatically backed up daily, Powerhouse Systems maintains a record of your changes for 30 days.